In some circumstances, you have the right to object to our processing of your personal data e.g. Save on designer fashion and beauty products with our 17 live Flannels discount codes. Return Policy - FlannelPeople If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. Returns for Dropship Products are eligible for refund only, no exchanges are available. Visit Flannels at Landmark Place, Churchill Way, Cardiff, and experience fashion with the latest desi This might include offers on ex display items which are marked down in price to clear. Maybe you spend hours on your skincare routine or prefer a minimal approach? If we identify a transaction as being potentially fraudulent we may ask our courier to return the goods to our warehouse, we may cancel your order even though you will have received the Order Confirmation email. SIGN UP TODAY TO RECEIVE SPECIAL OFFERS ON YOUR BIRTHDAY BIRTHDATE PHONE NUMBER +61 Receive offers via text. 2. where you have given us consent to use it you are able to remove your consent at any time, by contacting us in accordance with 'How to contact us or complain' below; where it is necessary for entering into, or to perform, any agreement we have entered into with you; where required by applicable legislation; or. Shirebrook FL | Flannels Written communicationsApplicable laws require that some of the information or communications the Seller sends to you should be in writing. In such cases we will take reasonable steps available to us to secure your Loyalty Scheme account. You will be refunded no later than 14 days after the day wereceive the items you are returning. Points will be earned for each individual item within a Qualifying Purchase, and for each item points will be rounded down to the nearest whole 1.00. The Waste Electrical and Electronic Equipment (WEEE) Directive aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. Where you have consented to us using your personal data, you can withdraw that consent at any time. We accept most well known payment methods: The Payment Pages used on our site are secure - you can safely enter your card details to pay for your order. The selection and use of suitable equipment requires skill, and you should ensure you are appropriately equipped and trained. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them. how many points you may receive per 1.00 spent on a Qualifying Purchase; how many points you must collect before you can redeem them for a Frasers Plus Reward; and. Please note this product cannot be returned in store. Other companies in the Group which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;We may also share your personal data with carefully selected third parties who assist us in providing you with products, advertisements and services. When purchasing a Marketplace Product(s), this will be done through the third party payment processor Stripe Payments Europe Limited. By writing to us at the address set out in 'How to contact us or complain' below" and addressing it to the Frasers Plus Loyalty Programme. The time might depend on your banks processes. Select "Safe and Blocked senders" then click "Safe Senders", 4. You can contact your local Flannels store to check their stock. Where an item has a return policy swing ticket attached, it must still be attached and undamaged upon return. The pre-order item, along with any other items you have selected for that order, will be processed for shipment once the stock becomes available. If your item is faulty, incorrect or exceeds 10kg in weight, please contact our Customer Service team ahead of making a return. On receipt of your order, an authorisation will be created on your account which will refer to the Website brand. We take the protection of your personal information seriously. Get Discount. We reserve the right to amend the terms and conditions of the Loyalty Scheme at any time. From time to time, we may offer promotions under which we may change the conversion rate of active points to Frasers Plus Rewards. Website Operator. Click OK to confirm, 6. Support : Flannels Ireland If you cannot be refunded using the original payment method then a cheque will be raised to the address on the order. You have the right to withdraw from your contract with Adidas within fourteen (14) days without giving any reason. If you haven't got your order yet, it might be because it is still out for delivery. You should save a copy of these terms and conditions for future reference and if you have any questions about the Website please contact Customer Services. Email customercare@flannelpeople.com Address 8136 304th Ave SE, Preston WA - 98050 You will be subject to the terms and conditions that are in force at the time that you order goods fromthe Sellerunless: any change to these terms and conditions is required to be made by law or governmental authority, in which case the changes may apply to orders previously placed by you; or. For example, pre-orders can't be paid with PayPal. Not all delivery options are available for all products. We occasionally have offers, promotions or competitions running on our Website and in our stores. You can manage your account and your password in the My Account section. We retain CCTV recordings centrally for up to 30 days, and for a longer period if they are relevant to an incident, complaint, investigation or legal proceedings. So you can be sure the game you are choosing is appropriate for you or your child, the age logo will appear on the front cover, and on the listing page for the game on our website. Gift cards cannot be used for Marketplace Product(s). If you didn't find the answer to your query above, you can contact our customer service team here. 969 likes. After this, it may take up to another 7 days for the money to get back to your payment method, as this depends on the banks' processes. We only take payment for an item after it has been processed. address book. We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under these Terms that is caused by events outside our reasonable control (". such as a change of address or change in your marketing preferences); to analyse, and improve, the use of our Website, App and retail offering, including how you move around our Website, App or retail stores; to administer any competition run by the Group. You will see the options available to you during the checkout process. When you select a product on the Website that will be sold to you directly by Adidas or Reebok (Marketplace Product), you will be notified of this ahead of your purchase and the contract of sale will be between you and Adidas (UK) Limited (company number 1075951 and registered office at Pepper Road, Hazel Grove Stockport, Cheshire, SK7 5SA) (Adidas). It would really help us if you can let us know as many details as you can about the problem; Link to the page where the problem happened, Any error message that appeared on the screen. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. To implement your right of withdrawal, you must notify the Seller of this in writing before expiry of the Withdrawal Period by contacting Customer Services (Withdrawal Notice). The default setting on your web browser is to prohibit cookies, but you may have changed this during the installation process. Gift Cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. These terms and conditions are governed by English law and wherever you live you can bring claims against us in the English courts. All Click and Collect orders over 250 come with a complimentary Style and Collect appointment. To enter into a contract with Adidas, you must fulfill the following requirements: You must guarantee that all information given is accurate. Our list of third party processors can be accessed here. If you still require assistance with your query; please Contact Us. You cannot have different information for the Frasers Plus Credit Account and the Loyalty Scheme. We will keep you updated as soon as we send it out. By contacting Frasers Plus customer services by web chat or email via the Frasers Plus app. Click the Safe Senders or Safe Recipients tab and select Add, 5. To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase. What can I do? Click & Collect - delivery to your chosen store, three (3) to seven (7) days. If we are legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, respond to any questions, complaints or claims made by you or on your behalf, prevent fraud and abuse, keep records required by law or enforce our terms and conditions, we may also retain some of your personal data for a limited period of time, even after you have closed your account. Adidas offer this Voluntary Return Guarantee during the Voluntary Return Period subject to the provisions of Adidass returns and withdrawal policy. If you are not satisfied with the outcome of your complaint or you havent received a response within 8 weeks of us receiving your complaint, then you have the right to refer your complaint to the Financial Ombusdman Service who offer a free and independent review service. These cookies enable us to track individual customer journeys on our website (excluding any checkout pages) which are used to identify and fix bugs to make the online experience better for customers. Points do not currently expire but we may introduce an expiry date at a later time including in respect of pending or active points already earned. Please treat Gift Cards as cash, we will not accept liability for lost, stolen or damaged cards. You also have the right to object to use of your personal data for direct marketing purposes (for more information, see 'Marketing and promotional communications' above). You will only see the options available to you in the checkout process. Credit notes are valid for two years after their purchase. where it is necessary for our legitimate interests (or those of a third party) where these are not overridden by your rights and interests. The items need to be in the original packaging where it forms part of the goods (for example, boxed goods, garments and gift items). You can find out more about how we process your information by viewing our Privacy Policy. Active points will remain in your Loyalty Scheme account until: (i) they are converted into Frasers Plus Rewards or (ii) your membership of the Scheme ends for any reason. As a branch of the Middle East-based Islamic State of Iraq and Syria (ISIS), ISIL-Khorasan (ISIL-K) emerged in late 2014 in southern and eastern Afghanistan. If your order is particularly heavy it may be subject to extra delivery charges. Please check this page for the latest information as we continue to follow the Government's roadmap out of lockdown and we look forward to welcoming you back to our stores. You should receive a confirmation email when this is done. If you order from us from outside the EU, there might be import duties and taxes to pay to get your parcel. Perhaps the courier have tried to deliver but you weren't in? These terms and conditions govern the Frasers Plus Loyalty Scheme ("Loyalty Scheme") linked to your Frasers Plus credit account ("Frasers Plus Credit Account") under which you may earn Frasers Plus points and then use your points once they become active to redeem rewards ("Frasers Plus Rewards"). 3. Unfortunately, an order that has been returned to us by the courier cant be re-directed out to our customers again, but will be refunded in full once the warehouse team has processed it. Once you log off, session cookies are deleted. Each time you convert active points to Frasers Plus Rewards, the value of the relevant Frasers Plus Rewards will be added to your Frasers Plus Rewards balance. The Flannels Group Limited is the data controller in respect of information collected when you browse this Website and the App and purchase our products. No. You should be able to check the reason why it's been returned by using the tracking link you got in the dispatch email. If you no longer have the Gift Card used to purchase the returned item(s), we will issue you with a new Gift Card to the value payable to you up to the amount of the card's original value. You can exercise these rights by contacting us in accordance with 'How to contact us or complain' below. Email Flannels Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation Please check to see if you have received a delivery card from the courier - it could have been slipped under your door, or delivered where you usually receive letters. Some customers have complained that they never pick up, or the wait times are too long. Dropship Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available. Adidas are entitled to verify or refuse to accept an order without providing reasons and with no liability to you or any third parties. Your Loyalty Scheme account PIN will be provided to you at the point of registration and can be found in the Loyalty section of the Frasers Plus app. You can use the full or part balance of your gift card. Under the list of payment options you will see an option to "Apply Promotional/Discount Code": Select this option, input your code and then select "Apply., If successful, you will see a discount applied to your order on the right-hand side in the "Order Summary.. Free delivery offers cannot usually be used in conjunction with any other offer, promotion or discount code. You must pay for any return delivery costs, except where the wrong item has been sent to you or the item is defective. ID may be required to purchase higher age-rated games. use of running shoes for court sports or hiking footwear as work boots, etc.). Tier 2: if more than 30 days have passed after you received the goods, you can claim a repair or a replacement of the defective item (but not a refund). Who do I contact for further information? Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. Where possible (e.g. It is important that any returned items, unless faulty, are sent in a fully re-saleable and unused condition. if we are processing your data on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests.
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