BBB Business Profiles generally cover a three-year reporting period. Hi Kathy Robinson, we appreciate your honest review. SaaS, Android, Cloud Computing, Medical Device). Comical! Our goal is to have this repaired completed as soon as possible. Read 1 more review about Great Jones Property Management. They have refused to release the funds they kept in reserve for the properties. That's why investors choose Great Jones for their rental property management in Indianapolis. I havent received from Greatjones no information they are unprofessional & scammers. So property investors can thrive. I need to hear from GREAT JONES. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. Incredibly stressful. Our management was switched to Great Jones later in 2020, so we dealt with the company for almost 2 years. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please please please please please run as far away from this company as possible. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We rented our property from January 2020-July 2022. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Thank you Great Jones! Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. dollars in rental homes owned by small-scale investors. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. Find out how we combat fake reviews. I was able to retract information from our accounting team. I have always been a good, respectful tenant. My entire house has been backed up for 3days and counting! The issue here is not with scheduling no matter how you try to push it off as that. They are also thieves. SHAME ON THIS COMPANY THAT IS ONLY LOOKING OUT FOR THEMSELVES. Complaint: ********
Contact our Indianapolis Leasing Team at leasing@greatjones.co. All I get is the run around about fixing it. Get started managing your spaces and locations. Real Estate Agency Great Jones Property Management Great Jones Property Management Reviews 668 Poor 2.5 VERIFIED COMPANY greatjones.co Visit this website : Most relevant EW Ebony Wallace 2 reviews US Mar 31, 2022 First time for Everything This has been a disaster. Thanks. They lack communication between departments, which just leads to nothing happening until you pester them enough. We are here for you, to give you good management. Hi Kaeleii Riser, we appreciate your honest review. Big mistake! For too long, property management has been something to endure, not enjoy. Everything was destroyed by tenants and they paid nothing. Our focus? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. We signed up with great Jones property management in 2019.
No wiggle room or understandings.
Roofstock Expands Owner Service Offerings with Acquisition of Tech We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. I should not have gone this far with them because in the beginning of the process they increase the price of the monthly rent in the middle of us completing our application. After I applied I was asked for a copy of my lease. But no one wants to do anything about. If you could provide more information to us, we would be more than happy to try and make this situation better. Hi LT, we appreciate your honest review. What to do and what not to do. Horrible company with the worst customer service I have ever experienced in my life.
Great Jones Florida, LLC | Better Business Bureau Profile We see that there were some scheduling issues for your last appointment, but now that ******* has been informed of your availability, they are working with the vendor to set an appointment time. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. No contact from them at all. 2023 Trustpilot, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. The entire experience from the first day they have been impossible to contact. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. The itemized list of charges you received along with your move out statement shows that none of the charges are related to the air conditioner. Ive lived here 2 yrs and haved enjoyed my home!
Locations | Great Jones Feel free to reach out to us if you need anything. Left four voicemails. Sincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The worst management company ever! I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. We would like to have a better understanding about your experience. before and after pictures) otherwise will be forced to escalate for resolution. Hi Nadeem Iqbal, we appreciate your honest review. Verification can help ensure real people write reviews about real companies. As a matter of policy, BBB does not endorse any product, service or business. Complaint: 18248312I am rejecting this response because: - First, Great Jones fails to address my concerns regarding the $8,000 they initially charged me to get my property "rent ready" which they allegedly used to fix a long list of issues which either were not actually all fixed and/or poorly fixed (e.g. In everything we do, we want to change property investing and management for the greater. You stay in the loop but above the fray we communicate proactively and take care of the details so you never need to manage us. If Great Jones truly completed all the work they purport then they must provide before and after pictures as proof the work was completed. Darrius Mosley, thank you for sharing your positive experience! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. I would highly advise against getting any business with Great Jones. The application fee costly $50. Heres my Work Order Number 298332-313933. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. As a landlord I am so disappointed that I select Great Jones as my property management company. We will reach out to you directly and do our best to resolve this with you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. If you are subleasing a co-op or leasing a condominium, board approval will be required. Tawny Robyn at their customer service center are BOMB.COM None of this was their fault but they did what they could to help me and I could tell. The washer hose is attached to this. If you people at great jones think I am going to pay for air conditioning unit that needed to be fixed you have another thing coming to you as I will fight these charges you havent listed what was wrong and the person who wanted to inspect did not want me there at all which seems to be fraud to me. So I left the property "Rent Ready". This was confirmed by my tenant. Unfair business practices. Where the organization is headquartered (e.g. BBB Business Profiles are subject to change at any time. So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. Was told breed restrictions after paying app fee. Anyone can write a Trustpilot review. This company uses the cheapest contractors to do any repair which means no quality or warranty. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. As a property owner, I am very disappointed with the level of service provided by Great Jones. Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. And They did not that in order. I am a current resident. They have an excuse each time why no one has come to fix it. We ask that you continue to work with the pest control company. The bathroom fixtures were old and outdated and I did not damage them. I left this home in better condition with upgrades to many parts of the house. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor.
Great Jones Property Management Reviews | Read Customer Service Reviews I have a disabled child who's a deaf mute and suffers from seizures. I submitted a work order and called. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. Great Jones Location 2001 Broadway Ste 400, Oakland, California, 94612, United States Description
Great Jones Property Managment | Complaints | Better Business Bureau When I called this out in my email back, I got no response. I paid my rent on time except for last month in September 2022 when great jones treated me me horribly.