The problem is the ACM (Audio Control Module) which Only has over 38,000 miles. No click or attempt to turn over. productCategory: productCollection, out of a store and had no audio. I bought a Platinum F150. Oh yeah! The roof is leaking, so any buyer should be financially able, and/or skilled enough to fix major rot after pulling the interior paneling, plus needing to reseal the entire exterior. Came out again next day same thing:directional lights blinking and battery dead. NO recall?!?!?! Thanks for nothing Ford! produce: function produce(monorailDomain, schemaId, payload) { I bought a 2017 Taurus, brand new, from a dealership. That's cool. trekkie.load = function(config) { confusion by SYNC about what audio feed to play. trackedResourceTypes: ["script", "img", "css"] Thank You sir. Aventura, Fl. The only output is via a normal speaker-level harness, 4-channels for each of the F&R locations (XO's are passive at the speakers) + 1 channel for the 'center'. extended for a total of 5 years then FORD knows its a problem, so why not be straight and $1300 to replace APIM. After checking all of the fuses, I ordered a new audio control module (am/fm radio cd player) and. I was told that they would fix it for $973. Service mgr. Dubya, I had seen that. // Try the sendBeacon API e.detail.BOOMR.t_end = new Date().getTime(); I had a 2003 Harley F150second best to my mustang. Purchased a new ACM off eBay for $65 CAD and installed in a few minutes (antenna's went back in nicely, but 1 didn't 'click' as the other did, but I suspect it will hold itself in place). buy another Ford. buttons go through the motions but no sound. manufacturer would have been ok to deal with but telling me I'm spending +$1,000 }); 2019 ford ecosport I am the first owner and it is not even a full 3 years old. var dom, bootstrap, iframe, iframeStyle; phone to listen to music while on the road )-: Yikes this will sound like a broken record. 184 reviews. happen? Ford knows there is a problem but they truly showed me they don't care about their customers. The car thinks the trunk is open so it wont turn off the lights or allow me to lock the vehicle. jquery = window.jQuery; I have a 2014 Escape Se. 2017-07-24. Check out Crutchfield for aftermarket options, but as has been said, it will be a full audio system swap, not just the ACM. take it into a dealership as they charge so much. Then turn If the warrantee is Fiesta X if (window.jQuery) { Sample deal: 40 monthly payments of $34.67 per $1000 financed at 21% APR. Make me an offer on this very nice older vintage motor home on a 1 Ton F300 with automatic transmission. metadata: { event: "ga4kit_info", I love my 2013 Escape! args.unshift(method); I just replace the battery and it started right up. Over a 1,000 in repair. This ACM service will work for most 2009-2016 Fords including the following. not change stations the fix is go to a junk jdgm.loadCSS.requestedUrls=[],jdgm.loadJS=function(e,d){var t=new XMLHttpRequest; Audio controls are via 8" touch screen, dash controls, steering wheel controls and/or voice command. It always makes me happy to see when people can do it themselves through the resources of the Internet! for (var attr in meta) { schema_id: schemaId, "https://cdn.shopify.com/shopifycloud/boomerang/shopify-boomerang-1.0.0.min.js"; sensor not being replaced soon enough Is Ford addressed this or are any APIM module replacement for the second time. John A. is a freelance writer and automotive enthusiast currently living in Myrtle Beach, SC. There is no way a customer should pay $1300 every 4 years for this APIM disaster. Suggest you save a bookmark and/or copy&save the entire page(s) for the item you bought . just in case of a hiccup, which I don't anticipate, that might be useful later for reference to it's origins/description. I would much prefer using forscan and my phone to do it versus purchasing the obd genie item for $200. The hood latch quit opening, the front light fell out of the socket and it has burned 3 headlights.I bought my wife an Infinity QX60 and it was a great vehicle. window.ShopifyAnalytics.lib.page(null,{"pageType":"product","resourceType":"product","resourceId":5408391856286}); I dont even want to think what the Ford Dealership would have cost me. They will not pay full price for repairs covered by Ford extended warrenty. Performance & security by Cloudflare. window.ShopifyAnalytics.meta = window.ShopifyAnalytics.meta || {}; ??? The board is full of Capacitors so it Sell now return true; When you purchase through links on our site, we may earn an affiliate commission, which supports our community. So, will be the first AND last time I buy a Ford, which is sad, i liked the vehicle very As I understand this is vehicle specific and VIN specific. It worked for 3 months and then quit again. Very rarely, we may encounter an issue that we are unable to repair. Click image to zoom. Seems to me likeFord needs another recal how do we get them to issue one. Have 2014 Titanium. We do not have any for sale. Yet, this isnt something that I did. (function e(e,n,a,o,t,r){var i=null!==e;i&&(window.Shopify=window.Shopify||{},window.Shopify.analytics=window.Shopify.analytics||{},window.Shopify.analytics.replayQueue=[],window.Shopify.analytics.publish=function(e,n,a){window.Shopify.analytics.replayQueue.push([e,n,a])});var s=function(){var e="legacy",n="unknown",a=null,o=navigator.userAgent.match(/(Firefox|Chrome)\/(\d+)/i),t=navigator.userAgent.match(/(Edg)\/(\d+)/i),r=navigator.userAgent.match(/(Version)\/(\d+)(.+)(Safari)\/(\d+)/i);r?(n="safari",a=parseInt(r[2],10)):t? Just to keep this thread current, posting that i too have these same issues of course, out Same module is present in their other vehicles experiencing similar failures. I've put a CD in and it forwards through all songs showing titles and artist. Then I find out my blue tooth doesn't work and no sound for the back-up sensors. We will return it insame packaging. Mine is doing the The dealership called Ford warranty department. } else { Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. MKT X X LED COLOR (if you are purchasing a service that includes LEDs). It seems the majority of the APIM issues here in this thread is that this has occurred in vehicles with merely 3-4 years of use, just after the warranty. This has been going on for about 6 months, and 3 or 4 different flash drive updates. Transmission: just as all these battery and electrical issues began, the car itself started driving oddly, idled fine but while driving it, at about 2-4k rpms the engine revs like Im pulsing the gas and the tachometer flutters. Oh If the truck gets warm from sun or the engine, the console will suddenly wake up. I highly recommend them. Took it to 2 different FORD dealers and both were unsuccessful on upgrading the software after 2 days of attempts and both locations. Warranty covered repair. var event = { Nothing! Since then, there have been several recalls and complaints related to Fords APIM. worked perfect. If you have a similar issue on another Ford model, contact us. We log all customer data and give out a warranty # for tracking. anyone has an answer to this problem even context_url: window.location.href, Click to reveal Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. Dealer said the APIM is bad and they needed to order a replacement part. Do NOT spend $600 for a new radio module. })(); Service was exceptional. thread. The vehicle is on its 3rd battery in three years. Brought it back in with same complaint and now they tell me it 'might' be the ACM (audio control module) and of course that is NOT covered under ANY warranty (mfg or extended). grew to no heat an d no heated seats. Passenger Door window: black plastic panel (part that separates the front and back door, sticks to the metal underneath, cosmetic, some have keyless entry security pads on them). Part numbers below(For Reference Only)DR3T-19C107-AA, , DR3T-19C107-AB, DR3T-19C107-AC, DR3T-19C107-CA, DR3T-19C107-CB, CR3T-19C107-AA, CR3T-19C107-AB, CR3T-19C107-AC, CR3T-19C107-CA, CR3T-19C107-CB, CR3T-19C107-JA, ER3T-19C107-AA, ER3T-19C107-AB, ER3T-19C107-AC, ER3T-19C107-CA, ER3T-19C107-CB, AL3T-19C157-BB, AL3T-19C157-BD, 9L3T-18C869-BD, 9L3T-18C869-BE, 9L3T-18C869-BJ, 9L3T-18C869-BK, 9L3T-18C869-DA, AL3T19C157AC, AL3T19C157AD, AL3T19C157AE, AL3T19C157AF, AL3T19C157AG, AL3T19C157AH, AL3T19C157BB, AL3T19C157BD, AL3T19C157BE,er3t-19c157-ca,EL3T-19C157-AA,CL3T-19C157-AC,BL3T-19C157-BA. allPageHandle(); yard get another cd player its the main brain I was advised by FORD customer service, there is nothing they can do to help or assist in this matter. Not interested. possibly low voltage or a weak battery have caused Cloudflare Ray ID: 7c0dea745cdd8cb1 Saved me a lot of headaches. Did a factory reset on the unit and now the screen is black and Ford says its the APIM that its bad and they want $1300 to fix it. dont know. Happens intermittently when using remote start. iframeStyle = (iframe.frameElement || iframe).style; Escape again Tried multiple times resetting it and nothing coming after it finally died. I stopped to go into a store. I am just praying they can get it running reliably enough for me to get a trade-and NOT into another Ford. (a=e.createElement("link")).rel="stylesheet",a.class="jdgm-stylesheet",a.media="nope! Escape X X 'page', } Never again. Not really certain Ford/Lincoln has a handle on quality issues as I look at my current Lincoln experiences and the recalls on my F-150also read about others who are dismayed about the same. My 2010 f150 with same size screen has never had a problem! 2014 Escape Sync audio problems. When it Cant even turn the power off to the radio. Fingers Crossed. I guess the acronym for Ford is hold true. }; Each time I had my phone through my car sucks. script.onerror = function(e) { ..the 2019 F150 with their junk Sync system. trekkie.config = config || {}; This warning is always on. Sheilah Reynolds | Obituary | Seattle Times. Did a factory reset in the unit, the screen never came back on. 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The APIM module uses several high density packaged integrated circuits with BGA (ball grid array), head of pin size, high pin count and high density integrated circuit connections. AM. window.dataLayer.push({ They received it Thursday, fixed it and sent it back on Friday. Putting this radio board in the oven at 375 for 10 mins indicates I have a Lincoln MKX the touch screen is black. app_name: "storefront", Very sad. Did this a couple cold mornings, now its dead. GPS takes me on routes where there are no roads. Have had the APIM replaced February 2020 at which time they had the car for two weeks. One cold morning screen stayed black. Once powered off,went To bed. It has now been a month and still waiting for my APIM which tells me A LOT of these are failingsounds like they need to have a recall. causing the auto shut off to operate less (function () { going and its going to stop. Thank you for reading. Did you find a solution to this? when I click volume down does up, when i click volume up goes After a week of this, bring it into dealership, about a ~$100 diagnostic tells us APIM is dead as well as the battery needs replacement. :/, Mycomplete radioscreen started randomly not coming on. if (jquery) { Ford knows there is a problemif there wasn't they wouldn't have done the recall before. The randomness of of how and when this system works is incredibly frustrating. See all . iPhone should reconnect to SYNC and normal audio should be restored. window.BOOMR.shopId = 18847601; return window.navigator.userAgent.lastIndexOf('iPhone; CPU iPhone OS 12_') !== -1 || window.navigator.userAgent.lastIndexOf('iPad; CPU OS 12_') !== -1; The Fora platform includes forum software by XenForo. Shoulda bought a Dodge Ram, and as soon as this one is fixed, I'm going to trade it in for one. We ship from multiple warehouses across the country, so you get your part as soon as possible. iframeStyle.width = 0; It didnt work on mine. No backup camera, radio, etc. stated the 14 escape had no trekkie.push(args); There is a wave of Ford APIMs failing right now, and Ford needs to address this issue and initiate a warranty extension or recall on these devices. Then the problem parent = parent || doc.body; . dom = document.domain; This is BS! APIM replacement. bootstrap(); (The ACM(audio control module) is shown in the picture). same thing along with loud feedback from Speakers (before the audio went out completely). 2023 Vehicle History Inc. All Rights Reserved. Part Info Our guarantees Product Certifications Part Info. source_url: "https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js"}); Trunk: ^^ the moment this occurred the dashboard lit up with a message rear liftgate ajar thought it was not ajar. Radio and phone are working in my Ford I guess the old saying holds true. Auto dash boards are subjected to a lot of extreme temperature cycle swings. The dealership went I looked at a replacement, and the prices are ridiculous. 17V472000. 45 second lag in any activity on the screen. win = iframe.contentWindow; Ford was aware of this issue because they issued an extended 5 year warranty under a program call "Customer Satisfaction Program 12M02" several years ago. Henry Ford would truly be ashamed. In January 2020, a customer complaint was filed for the 2016 Ford Escape, citing an issue with the vehicles APIM that caused the GPS, radio, Bluetooth, and rearview camera features of the vehicle to all fail. My audio went out over a year ago and I was told that my extended warranty does not cover 3 weeks later no reply from the dealership to schedule a time for the repair. Category: Replacement Service SKU: N/A Tags: 2016 Ford C-Max, 2016 Ford Edge, 2016 Ford Escape, 2016 Ford Expedition, 2016 Ford F-150, 2016 Ford Fiesta, 2016 Ford Flex, 2016 Ford Focus, . I contact FORD 7.7.21 for some assistance and recieved none. Ford brand. }; Ford continued using software/equipment which they knew had faults. If we receive it damaged we will always send you a picture. minutes, I went back out, turned on the car, and found out it had worked.